Privacy Policy

Introduction

Welcome to Jasper by DreamWork HR. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use Jasper’s job application and resume building platform.

By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

• Email address and name (from OAuth providers)
• Profile information (education, certifications, work experience)
• Profile photos and uploaded documents
• Subscription and billing information

Generated Content

• Resumes, cover letters, and emails you create
• Job opportunity information you provide
• Feedback and ratings you submit

Usage and Technical Data

• IP addresses and user agent information
• Referral codes and click tracking data
• Session information and login activity
• Performance metrics and error logs

How We Use Your Information

• Core Services: Generate personalized resumes, cover letters, and job application materials
• Account Management: Authenticate users, manage subscriptions, and provide customer support
• Document generation: Send your content to third-party providers (OpenAI, Google Gemini) so Jasper can generate your documents
• Platform Security: Detect fraud, prevent abuse, and maintain system security
• Referral Program: Track referral clicks and manage reward distribution
• Service Improvement: Analyze usage patterns and improve our platform

Third-Party Document Processing

Cookies and Tracking

Cookies We Use

Third-Party Services

We work with the following trusted third-party services:

• OpenAI & Google Gemini: Document generation services used by Jasper
• Stripe: Secure payment processing (we do not store full credit card information)
• Google OAuth & Replit Auth: Authentication services
• Replit: Hosting and infrastructure services

Legal Basis for Processing

• Contract: Processing necessary to provide our core services
• Legitimate Interests: Security, fraud prevention, and referral tracking
• Consent: Marketing communications and non-essential features

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a structured format
• Objection: Object to certain types of processing

To exercise these rights, please contact us at privacy@dreamworkhr.com

Data Retention

• Account Data: Retained until account deletion
• Generated Documents: Retained until you delete them or close your account
• Server Logs: Retained for 30 days for security and troubleshooting
• Referral Data: Retained for 2 years for fraud prevention

Data Security

We implement industry-standard security measures to protect your data:

• Encrypted data transmission (HTTPS/TLS)
• Secure authentication systems
• Regular security monitoring and updates
• Limited access controls for our staff
• Bot detection and fraud prevention systems

International Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place through:

• Data Processing Agreements with our service providers
• Compliance with applicable data protection laws
• Standard contractual clauses where required

Children's Privacy

Our service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending an email notification for significant changes

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: